HDFC Securities Online Trading Platform - Facing Various Issues
If your online trading site does not allow you to trade in Z-group shares (even if they are in compulsory demat), then i think you have no alternative but to open an account with a broker or sub-broker located near to you.
Besides my online account, i too extensively use my broker, since i have a 12-year relationship with him, though his brokerage is on the higher side. Besides, Z-group scrips can be traded only through him.
- ZeeNut
On Sep 14, 9:24 am, “Vinaya Sathe” wrote: > I too face same problems with ICICI trading site.Also many shares like > Accurate transformer could not be traded.How does one buy such shares. > > On 9/13/07, Bosco Menezes wrote: > > > > > > > I do my trades through my broker & my HDFC Securities online trading > > account. > > > But i find that the online platform provided by HDFC is quite rudimentar= y > > & places it’s users at a disadvantage vis-a-vis others. > > > The issues that I am facing with HDFC Securities on-line trading account > > are as follows : > > > (a) Not being able to see the best 5 buy/sell quotes & not being able to > > see the total buy / total sell quantity for various scrips on BSE > > (particularly non-index scrips like Magma Leasing, Saboo Sodium etc), wh= ich > > is crucial information for making any buy/sell decision. See attached > > screenshot & see the table on the left showing Magma Leasing quotes on B= SE - > > only best buy & sell is shown, and note that no total buy/sell qty is sh= own. > > > I had complained about this earlier to HDFCSec, in response to which the= y > > had replied that “for certain scrips, the broadcast from BSE was limited= to > > the first best buy/sell rate”. > > > However i find that for the same scrips where HDFCSec is unable to provi= de > > these best 5 BSE quotes in the online trading suite, other online tradin= g > > service providers are able to do so !! > > > I got the proof of this in the form of screenshot’s from a friend who wa= s > > using Geojit’s platform & I have complained again to HDFC Securities, > > attaching the screenshots. > > > Obviously a user of HDFC Securities online platform is put at a > > substantial disadvantage vis-=E0-vis most other investors & for all th= at, > > he actually pays a higher brokerage !! > > > (b) Lack of a single screen “MarketWatch” option to track multiple scrip= s. > > One can only see the information of one scrip at a time, that too in the > > quotes screen. > > > I had complained about this too earlier to HDFCSec, in response to which > > they had replied that the same was “under development stage” & that they > > would keep me informed as & when it was implemented. > > > Almost 9 months have passed since, and i still do not see the same in my > > options, nor has HDFCSec updated me on anything. > > > I have noticed that most other online trading platforms like MOST, Geogi= t > > etc provide this sort of a screen . I have once again complained to HDFC > > Securities, attaching a screenshot of the screen in Geojit & asking for = an > > explanation. > > > (c) For NSE quotes, i find that the refresh is often delayed (even inspi= te > > of clearing cache etc) - not sure if it is only for non-index scrips or > > what, as my universe of stocks are the mid/small-caps. For example i may= see > > a best buy for 100 shares of “A” at (say) 200 bucks & my Sell order is > > pending at 205 bucks, but when i change my order & try to sell the same = at > > 200, it often does not executed, the order is visible as pending in my o= rder > > book at 200 bucks, but the quotes screen still shows a best buy of 200 b= ucks > > & my earlier ask at 205 bucks. After a minute or so of constant refreshe= s, > > suddenly the screen refreshes & i find the best buy is now (say) 199 & m= y > > sell is at 200. Obviously i could have sold at 195 if my screen had only > > shown me the correct information in real time. This problem often causes= me > > to miss out on execution of my trades at optimum rates, because of the t= ime > > lost. > > > Luckily i do most of my trading on BSE, where i have not noticed this > > issue thus far. I had intimated my HDFCSec RM about this but nothing was > > done about that either, in any case I have not traded much on NSE in the > > last few months. > > > (d) In addition, i have the usual problem of non-receipt of bills - the > > bills are often returned by the courier if no one is at home - they say = that > > they are not authorised by HDFC to “drop” the same in the house - this w= ould > > surely cause a lot of problems for working couples - in my case this has > > become less problematic now that i am at home most of the time, but it s= till > > happens. The bills can be printed from the website also, though. > > > However, there ARE a couple of good points regarding the account which i > > must also reproduce, to be even-handed : > > > 1. Seamless Integration b/w the trading account & the bank/demat > > accounts. So if one buys or sells shares, the transaction happens very > > smoothly - *there is no need to put a HOLD on the money or the shares we= ll > > in advance *. Just an extra pop-up comes up when you place the order to = do > > the hold, which only involves an extra button-click, and hence no extra = time > > is wasted. This is very helpful if one wants to act on news & hence need= s to > > put in a trade in seconds. Once the trade is done, the shares are either > > debited/credited to the demat account & likewise the money is either > > credited/debited to the bank account on the afternoon/evening of the T+2 > > settlement date, automatically. > > > 2. The moment one does a buy or sell, one is allowed to do > > the reverse in part or in full anytime thereafter, not just on the same = day. > > If one has bought some shares, one can sell the same on the same day, th= e > > next day or even on the settlement day, without the shares having beem > > credited to the account - how HDFCSec handles a short delivery in such a > > case i am not sure. Similarly, if one has sold some shares, one can buy > > shares of an equivalent value immediately & anytime thereafter, even bef= ore > > the funds are credited to the bank account. > > > I would request members who are users of HDFC Securities to let me know > > if they too have complained regarding the above, if so give me the compl= aint > > numbers so that i can consolidate & take up the issue with them. > > > I would especially request members (non HDFCSec users) to let me know > > regarding the following points with respect to the online trading platfo= rms > > being used by them (please mention which platform you are using) : > > > i. Integration b/w the trading account & the bank/demat accounts - how > > seamless is the integration - does it work the way I have described abov= e in > > pt 1 above ? > > > ii. Can you sell/buy shares immediately after you have bought/sold the > > same, and can you do so any day thereafter, even before the settlement > > happens (sort of BTST) , as described by me in pt 2 above ? > > > iii. Does your platform show you best 5 buy & sell orders on BSE even fo= r > > smaller scrips like Magma Leasing, Saboo Sodium etc ? And Total Buy/Sell= Qty > > too, in all cases ? > > > iv. Does your platform allow you to buy Z-group shares that are in demat= ? > > > v. What is the delivery brokerage charged to you ? > > > I look forward to receiving your replies to my above queries, and any > > additional information regarding good/bad points about your respective > > online trading platforms. > > > Regds, > > > ZeeNut- Hide quoted text - > > - Show quoted text -





